How to Request a quote?
How do I place Purchase orders?
All purchase orders (PO´s) must be in writing on customer´s official PO. The PO must include the customer´s name, address, phone number, fax number, item number/name, quantity, unit price, item color, imprint color/colors, ship method, ship to address, ship date, in-hand date and any other applicable information. If there is not a price on the Purchase Order, standard pricing will be used. At the present time, we do not accept orders via the web site. All orders must be placed via fax or e-mail. Click here for a generic PO and e-mail orders to sales@Bellastarpromos.com
. Item unit price
. Additional color imprint/laser engrave/heat transfer charge
. Set up charge: $40 for imprint, $50 for laser engrave.
. Paper proof charge: $10
Can I request sample?
We provide up to $5.00 of random imprinted samples, based upon the 2,500 piece price for free. Blank samples are always billed at 2500 piece price and are never given away for free because they come out of inventory. Shipping is not included in the $5.00, so please provide your Federal Express or UPS account number for shipping. Samples sales are final and non returnable or refundable.
Can I request Pre-production sample without an actual order?
Pre-production samples can be requested before placing the actual order. The following charges will apply:
1. Item cost will be charged the 1,000 pieces price
2. Setup, paper proof, and a $35 pre-production charge will all be applied. Setup charge and paper proof will not be charged again if the actual order is placed after approval. The $35 pre-production charge will not be refunded.
Please call our customer service representative for more detail or e-mail your questions to info@bellastarpromos.com
The pricing shown on our website includes a one color, one location imprint. This means the item price shown online includes the cost of the item AND the cost of imprinting it using a single color on one location.
Most items are capable of being printed using multiple colors (additional fees apply), and some, in different or multiple imprint locations. If you have any questions concerning a specific product, please contact our customer sales representative or e-mail us at info@bellastarpromos.com
Bella Star Promos offers our customers variety of production schedules that fits your need. 7-10 days, Rush Service and Factory Direct. All production schedules are based on business days. Rush service production time varies on some of our products. Some items have different rush services or require additional production time. Please review each product description carefully for the individual production time. If you have different production demands, call our customer service representative for a quote.
Production time for all services begins after all approvals, which includes the receipt of a complete and accurate purchase order, receipt of artwork, credit approval, paper proof approval, pre-production sample and/or anything holding up production. Credit terms should be arranged prior to sending a purchase order. The day the orders received doesn't count as a production day.
Factory Direct Service: 10 week production time for orders that are typically 5,000 pieces or more. Factory Direct orders are custom manufactured in Asia to the specifications on the purchase order and shipped into the U.S. by container ship. This is the most economical method of production allowing for significant cost reductions on larger orders. We can further customize any order by doing custom colors, special packaging, custom molds, multiple color logos and many other options. Production time can be shortened on Factory Direct orders by air shipping some or all of the order. This typically saves 3-4 weeks, and is quoted on a case by case basis due to fluctuations in the cost of air freight. Our 5 week overseas production time is the same as above but shipping is through Air Freight. Please contact us for current pricing.
Can I order the products blank/no imprint?
Perhaps you have a screen printing business of your own or simply need blank goods for supplies. Either way, most products that Bella Star Promos are available without an imprint. In most cases, the same pricing for printed merchandise applies to blank merchandise. The only difference between a blank order and an imprinted order is that there is no a set-up charge and most blank orders ship out within 24-48 hours time. Please contact our customer representative for item shipping schedule.
Can I order less than the stated minimum Quantities?
Each item has minimum order quantities; please review each item and its required minimums. Some products are available at below minimum quantities. Please note that below minimum quantities require additional charges. If you require a below minimum quantity order please contact our customer service representative for detail prior to your order. We will be happy to provide you a full quote on any product of your interest.
Are there any other charges I should know about?
Depending on the nature of your printing order, other charges may apply. Examples of such charges include:
. Rush Service
. Specialty Packaging
. Additional Print Locations
. Additional Colors
. Artwork Changes / Modifications
. Product Upgrades
. Less Than Minimum
. Pantone Matching System (PMS) Color
. Cancellations
. Changes Made After Authorization & Approval of Order
. Split Shipments
What kind of benefits can I get if I refer a customer to Bella Star Promos?
U.S. UPS transit time
Can I request a catalog?
According to recent research, American companies send out more than 20 million catalogs a year, sixty-seven for every man, woman, and child in the United States. To produce these catalogs, reports Environmental Defense, companies use 3.9 million tons of paper annually, almost one of which consists of recycled fibers and every little of which is recycled after the fact. That means almost eight million tons of tress go directly from forest to land-fill, making just a short stop in your mailbox as junk mail in between.
Please check our website for all products, terms and conditions, and other information. If you need further assistance in regards to our products, please contact us or e-nail to info@bellastarpromos.com
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